+ Click Here to download our user guide for Neutonic Band purchased before August 2021.
+ Click Here to download our user guide for Neutonic Band purchased after August 2021.
Frequent Asked Questions
Design and technology
What is Banda Neutonica and when can I use it?
The Banda Neutonica is a non-medical device that helps people who suffer from insomnia mainly related to stress and poor sleep habits to fall asleep more easily.
The design of the Banda Neutonica, in addition to being very comfortable, it has 4 main elements: the mask of total darkness, audio tracks specifically designed to relax you, includes 4 speakers to offer a quadraphonic audio system, 4 tourmaline stones and 1 artificial wave transmitter.
Where go and require a moment of peace, rest or help to
fall asleep. However, do not forget that the pre-sleep state
that the Banda Neutonica helps you obtain can be useful before
: a meeting, a business meeting, an exam. Also after
events where your brain needs to relax. The times you can
use it are limited by your imagination! From 4 years old to 99+,
whoever wants can learn to use it.
How do Banda Neutonica technology and alpha waves work?
We make use of one of the types of energy that is not harmful to the body, which is magnetism. It is used in countless things around you, however we induce a magnetic field near the area of the brain that
naturally produces alpha waves and, having the same characteristics, promotes the natural incidence of these waves and
alone and hearing someone sing it and joining them.
Banda Neutonica has a quadraphonic audio system that plays music projected directly into your ears while you're using it unnecessarily. to cover them up, that way it can help you block out
sounds by “distracting” your brain with audio specifically designed
for this. You will be able to remain aware of the noises around you even when you are fast asleep.
In order to help you relax before sleep, we recommend using the Banda Neutonica once and trying to sleep (with or without it on, depending on how comfortable you feel). Auto power off is meant to take your mind off your worries and help you reach the point of relaxation with no thoughts around you. Let the Banda Neutonica do its job
and concentrate on sleeping.
Are there side effects on the body or interference with other electronic equipment in the use of Banda Neutonica?
There are no contraindications for its use. It is non-ionizing radiation of extremely low frequency, which does not cause damage to the DNA of the human being. Additionally, the magnetic field strength is less than that found in natural magnets used in speakers and hearing aids.
There is no interference with external medical equipment or implants of any kind. However, the use of the band is not recommended in people with Pacemakers and Neurostimulators of any kind. Banda Neutonica has no negative side effects detected at this time.
What are the components of Banda Neutonica?
The Neutonic Band has a patented 4-element technology:
+ Mask with total darkness design
+ Very low frequency (ELF) alpha wave emitter
+ 6 audio tracks designed for relaxation with quadraphonic sound
+ 4 Tourmaline quartz
Rechargeable battery (More than 80 minutes per charge)
Universal Fit (Measured for age 4 and up)
One button only: Easy to use
Sweat and dust resistant
USB recharging cable
Does the use of the Neuton Band generate any dependency? / Does it damage the brain?
The Neutonic Band has no elements or invasive effects that modify the functioning of the brain and only promotes the ideal conditions for natural sleep. Therefore, it does not have the potential to generate dependency.
Are there side effects or interference with any electronic equipment, implants or special diseases?
There is no interference with external medical equipment or implants of any kind. Neuton Band has no known negative side effects at the current time.
What fabrics is the Neuton Band made of?
The textiles of the Neutonic Band were carefully chosen to
have the highest quality and thermal characteristics, preserving a
temperature close to the ideal for sleep according to the shape of its
fibers, soft texture and comfortable and excellent
water evaporation property to keep you dry all the time you wear it. They are also
hypoallergenic and have the international OEKO-TEK certification.
Use of the Band
Is there any advice for the use of the Neuton Band?
We recommend that you read the instructions and the attached letter with recommendations
for use that comes with your Neuton Band. In the same way, it can be very helpful to watch the videos on our YouTube channel
It is important for the relaxation and functioning of the Neutonic Band that the eyes remain closed, that is the function of the pad.
You must find the ideal size that is not too tight or too loose for you to be comfortable.
This or any other question you have about the use of the product We will gladly be here to advise you on the best and correct use of the Neutonic Band and achieve that much-desired rest.
Is it possible that the eye pad could be uncomfortable?
Because of the great difference between people's heads, it is possible that
some people feel discomfort with the pad on the
headband. Its function is to promote the closing of the eyes in a gentle
manner. It is impossible to fall asleep with your eyes open or
half-open. However, if your intention is to just relax and you don't
want to sleep when using the Neuton Band, you can place it a little higher
so that the cushion is above your eyes
Can I use my own music?
Not possible. The music of the Neutonic Band is specifically
designed to achieve relaxation in 8-16 minutes and one of its objectives is not to activate the brain with other distractions, that is why the Neutonic Band has a single button that, when pressed, makes everything works and turns off automatically so you don't have to worry about anything.
The audio tracks were created especially for the Neutonic Band by different experts, both musicians and doctors, they are designed to help you relax and sleep . They have frequencies, tones and rhythms that help promote sleep by propagating frequencies that are suitable for the brain to sleep. In addition, they are very relaxing and pleasant totally neutral sounds and melodies. Pressing the button once when your Neutonic Band is already on will advance to the next audio track, although we recommend that you "let yourself be carried away" by the audio that appears automatically and you will cycle between 8 and 16 minutes your sleep time to make it a natural dream.
In addition, the duration of the tracks is between 8 and 16 minutes, calculated so that your brain acquires the habit of sleeping within these times, which are considered normal for natural sleep. We call this
Normal Sleep Latency.
Is it possible to adjust the volume of the Neuton Band?
No. The volume of each audio is finely tuned to allow your brain to enter a state conducive to sleep, making you forget the noises of the place where you are and that can distract you but without preventing you from hearing important noises such as the phone, doorbell or a person speaking. . Plus, not having to adjust it is one less worry for you.
For the same reason, the Neutonic Band should not cover your ears. Even if you fell asleep with it, you will hear the alarm clock when it goes off.
Does the Neutonic Band oppose or replace any medication?
The Neuton Band is a non-medical device that helps people who
suffer from insomnia mainly related to stress to fall asleep more easily. It is not opposed to medications as it is not a medical device and it does not replace them either.
With constant use you will be able to sleep more and more easily and possibly reduce or eliminate the use of medications. Talk to your doctor about any questions you have about your pain medications and the best way to stop them.
How many cycles or uses per night or per session can the Neuton Band be used?
In order to help you relax before sleep, we recommend using the Neuton Band for only one cycle after which it will turn off by itself; try to sleep (with or without it on, as you feel more comfortable). Auto power off is meant to take your mind off your worries and help you reach the point of relaxation with no thoughts around you. Let the Neuton Band do its job and concentrate on sleeping.
If you haven't been able to fall asleep in that time, we recommend that you get out of bed, do some activity that doesn't activate your brain too much (avoiding use the cell phone or computer if possible) for about 20 minutes and then retry the use of Neuton Band for another cycle. This is the correct way to reacquire the natural habit of sleeping at the correct times.
Should I feel something when using it?
You shouldn't feel anything, the Neutonic Band has the necessary elements
to achieve ideal relaxation conditions. However, we have
had reports of people who have felt: vibrations, heat or massages in
the head, even cases of people seeing a ray of light at some
moment. All this is attributable to the feeling of relaxation that
we are not so used to in modern life or to the idiosyncrasies of
sleep in each person. The Neuton Band has no elements that
generate movement or temperature.
Where is the Neuton Band sold?
The sale of the Neutonic Band is currently only through our website.
We ship to Mexico, the United States and Canada.
Shipping to the United States and Canada has an extra cost of $600 pesos. We don't
have sales channels through Mercado Libre or other portals.
The payment of import taxes to the United States and Canada varies according to the
region, and must be covered directly with the corresponding customs or parcel authorities.
We do not have a distributor program or wholesale sales at the moment.
Is there a Neuton Band Guarantee?
12 months warranty from the date you receive it, against manufacturing defects and malfunctions resulting from product failures that are not caused by misuse. Remember to take care of it so that you have several years of use of your Neutonic Band.
With your Neutonic Band we grant a 21-day satisfaction guarantee.
The correct and constant use is important to have results, the
Band is designed to help people with insomnia caused by stress and
bad sleeping habits, that is why we give a 21-day guarantee of
use, because if your insomnia problems are caused by other
reasons you can return it.
For more information on satisfaction guarantee click here, or write to us at firstname.lastname@example.org
How long does Neuton Band last as a product?
The life of the product is determined by the life of its components, however the battery (lithium-ion) is the main determinant.
After 300 full discharge cycles you should still have 80 % lifespan, so expect a total of 2,400 power-ups (with auto-off) at optimal battery life.
Using your Neuton Band once a day is several years. The battery is not replaceable.
How long does the Neuton Band last as a product, including the battery?
The duration is determined by the useful life of its components, however
the battery (lithium-ion) is the main determinant. After
300 full discharge cycles it should still have 80% life,
so expect a total of 2,400 power-ups (with
automatic power-off) at optimal battery life. Using your Neuton Band
once a day is several years. The battery is not replaceable.